Page 16 - Issue 79 Online

FLOOD GUIDANCE

FROM ANGLIAN WATER

We live in an area where flooding is often a problem. Anglian Water has
provided the following guidance of who to contact in the event of an
emergency.
Flooding can be very stressful so it’s important you know who to contact to help get things
sorted as quickly as possible. Who you need to contact will depend on the type of flooding.
Below you’ll find lots of information to get you the help and advice you need. You can read
more details here:
https://www.anglianwater.co.uk/help-and-advice/flooding-guidance/

For high or overflowing rivers: call the Environment Agency on 0800 80 70 60 for
help and advice.

Issues with flood water from highways, run off from fields or issues with
land drainage: you need to contact your local council, using this link:
https://www.cambridgeshire.gov.uk/residents/travel-roads-and-parking/roads-and-
pathways/report-a-flood

Clearing up debris left over from the flooding: Contact your local council to get
help to clean up silt and mud left behind by receding rain or flood water. For any debris
from our sewers, we’ll be out to clear up as soon as we can after helping customers with
internal flooding issues or water supply issues.

Flooding from our sewers: The quickest way to tell us about a problem is to do it
online: https://www.anglianwater.co.uk/help-and-advice/report-an-issue/
Online issues are dealt with exactly the same as raising a problem over the phone.

An existing sewerage issue:
Use the link we sent you when you raised your
issue to tell us more about it or that you no longer
need us to visit. Alternatively, you can call us on
03457 145 145 but we’re likely to be busier than
normal if there’s been heavy rain.

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